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Tidal Automation has proven to be a valuable tool for scheduling, automating, and managing tasks in a more efficient and streamlined …
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What is Tidal by Redwood?
Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control.…
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Popular Features
- Central monitoring (18)8.484%
- Alerts and notifications (19)8.383%
- Logging (19)8.181%
- Analysis and visualization (19)7.979%
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What is Tidal by Redwood?
Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and…
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What is Tidal by Redwood?
| Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage SLAs, improve use of IT resources and meet regulatory audit and compliance requirements. Although Tidal has a 35+ year history, the vendor describes their continual commitment to innovate, with a product development cycle that includes launching three major releases per year. The Tidal Automation platform is designed to be implemented in days, not weeks. The user interface aims to make it quick and easy to accomplish the tasks at hand. Boasting a small footprint, a single instance of Tidal manages thousands of processes and applications, and hundreds of thousands of jobs per day. As the user's automation needs grow, they can expand the Tidal environment to meet business and operational requirements. The vendor collaborates with Tidal's user community to define and deliver customer-driven enhancements to their solutions. Their first-line technical support is provided by engineers; there’s no “tier 1” or escalation process customers have to go through. |
Tidal by Redwood Features
Workload Automation Features
- Supported: Multi-platform scheduling
- Supported: Central monitoring
- Supported: Logging
- Supported: Alerts and notifications
- Supported: Analysis and visualization
- Supported: Application integration
Tidal by Redwood Competitors
Tidal by Redwood Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Unix |
| Mobile Application | Apple iOS |
| Supported Countries | Global |
Frequently Asked Questions
Control-M and Broadcom Automic Automation are common alternatives for Tidal by Redwood.
Reviewers rate Multi-platform scheduling highest, with a score of 8.6.
The most common users of Tidal by Redwood are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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Tidal Automation has proven to be a valuable tool for scheduling, automating, and managing tasks in a more efficient and streamlined manner. Users have praised its ability to automate batch job processes across various systems and applications, ensuring proper sequencing and dependencies. By automatically scheduling multiple jobs, Tidal Automation has helped users reduce manual errors and save time. It has also simplified workload management and optimization across different platforms, including both cloud and on-premise settings.
One of the key use cases of Tidal Automation is in the conversion of applications from on-prem to Azure environments, providing a hybrid solution for organizations. This feature has been highly appreciated by customers as it allows them to seamlessly transition their applications while maintaining control over their workload management. Additionally, Tidal Automation is often used for critical business operations such as financial transactions and client orders, ensuring precise and timely processing.
Another important use case of Tidal Automation is the automation of tasks like software upgrades and system backups. By freeing up time and resources for other important duties, the software enables users to focus on more strategic activities. Moreover, it handles operational difficulties in various sectors resulting in increased productivity, decreased errors, cost savings, and better control over tasks.
The software's user-friendly interface enhances the look and feel of the product, making it easier for users to interact with their schedules. Users have also found the error handling capabilities impressive, as failure tasks are detected promptly, reducing manual efforts. With its ability to parallelly run scheduled jobs, Tidal Automation saves time while controlling the chances of errors.
Customers across different industries have found value in using Tidal Automation for automating repetitive processes and intricate workflows where effectiveness, dependability, and compliance are crucial. The software's built-in customization feature enables the configuration of requirements as per stakeholders' needs. This adaptability allows it to meet unique requirements in multiple sectors.
Overall, Tidal Automation has been highly regarded by users for its ability to enhance task management procedures, increase effectiveness, precision, and control over job scheduling, and simplify workload management in complex environments.
Highly Interactive and Effective: Users have found Tidal Automation to be highly interactive and effective in automating and scheduling tasks. Several reviewers have praised the software for its user-friendly interface, which allows them to easily automate various processes and ensure that every event is triggered at the right time.
Easily Shareable and Collaborative: Many users appreciate the collaborative features of Tidal Automation, as it enables multiple users to work simultaneously on different tasks. This makes work more effective and efficient, allowing teams to easily share workflows, schedules, and reports.
Flexible Workload Management: The flexibility offered by Tidal Automation in handling events, dependencies, and grouping options has been highly valued by users. They can customize workload management according to their specific needs by incorporating conditional logic, branching, and decision points into their workflows.
High Number of Bugs: Many users have mentioned that the software has a high number of bugs and lacks proper quality assurance, leading to issues with its overall reliability and performance. These bugs can disrupt workflows and require additional time and effort to troubleshoot and resolve.
Lack of Customization Options: Some users feel that the customization options in the software are limited, preventing them from tailoring it to their specific needs. They desire more flexibility and control over customizing various aspects of the software, such as interface design, workflow configurations, and integration options.
Need for Skilled Personnel and Frequent Training: Users have expressed the need for skilled personnel and regular training to effectively use the software. This indicates that there may be a learning curve associated with the software's complexity or lack of intuitive design. Ongoing training is desired to keep up with updates, new features, and best practices for maximizing productivity using the software.
Users of Tidal have made several recommendations based on their experiences with the software. The most common recommendations include:
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Tidal is praised for its ease of use and rich set of features, making it a user-friendly solution that offers a wide range of functionalities.
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Many users recommend Tidal for organizations seeking an enterprise-class scheduling and automation tool, highlighting its performance and reliability as crucial factors for efficient business operations.
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Users appreciate the availability of connectors to support other third-party software, considering it one of the best features of Tidal. This flexibility allows for seamless integration with various systems, expanding its functionality and improving overall productivity.
These recommendations emphasize positive aspects such as usability, extensive capabilities, reliability, and compatibility with other software. Users also express satisfaction with the customer support provided by Tidal. Some suggestions include introducing more cloud features and integrating with additional third-party monitoring tools. Overall, users recommend considering Tidal as a solution for enhancing scheduling, automation, and staying agile in business processes.
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December 13, 2023
Tidal by Redwood Review
Score 5 out of 10
Vetted Review
Verified User
Automation of scheduled tasks...all across the board. Database operations, Monitoring operations, Managed File Transfer, DevOps. I manage it as an enterprise-wide solution with my present position and all previous positions. We automate Linux, Windows, AIX, SFTP, MSSQL, Oracle, MySQL, MariaDB, DB2, RESTApi, Email, Informatica and Service Now assets.
- Allows for development of complex workflows with little scripting knowledge required.
- Built in High-Availabity and redundancy
- Robust client interface
- Excellent audit logging which satisfies regulatory audits
- Granular permissioning providing varying levels of access to different groups
- SEV1 issues are addressed as top priority and you will not be left alone in system-down situations until you are up and running.
- Redwood is purposefully killing the Tidal product by price gauging customers on renewals. Three to Four times increase for licensing renewals.
- Tier one support seems to have no history with the product, no knowledge of automation, and asks for unnecessary volumes of information before escalating to the REAL Tidal support team. It often takes several days before someone who actually supports Tidal sees the ticket.
- Since the acquisition, support quality has taken a nose-dive for non-critical issues. Resolution times take weeks, months, if at all. Before Redwood acquired it, resolution times took hours or days.
- Tidal (before Redwood's acquisition) has a long history of using the customers as Beta testers. New versions are released without having gone through adequate testing on systems of scale.
- This vendor forces customers to update to newest release rather than fixing bugs identified in versions which never went through and adequate QA process.
September 07, 2023
Optimizing IT Operations with Tidal Automation
Tidal helps in automating tasks, orchestrating workflows, guaranteeing compliance, and minimizing resource utilization, Tidal Automation handles a variety of operational difficulties. The precise advantages it offers vary on the requirements and use cases of the organization, but in general, it results in increased productivity, decreased errors, cost savings, and better control over. Due to its adaptability, Tidal Automation can meet the unique requirements in multiple sectors. Its value is enhanced by its capacity to automate repetitive processes and intricate workflows in a variety of industries where effectiveness, dependability, and compliance are crucial.
- Tidal Automation performs a great job of maintaining track and responding to dependencies so that tasks can be initiated.
- compared against various other automation tools Tidal Automation makes it simple to create complex tasks in an efficient manner.
- Tidal includes error handling and recovery features that can identify, inform, and frequently fix faults automatically, minimizing downtime and the effects of failures.
- Tidal Automation automates these processes, minimizing human error and intervention, leading to improved operational effectiveness and cost savings.
- For new users Tidal's user interface (UI) can be complicated, especially when designing go into detail workflows. It might be easier to use for a wider range of people if the UI were made simpler and more user-friendly workflow design tools were included.
- Real-time monitoring and alerting capabilities that are enhanced could offer faster insights into automated processes. Forecasting, flexible dashboards, and advanced alerting options can be used in this.
- By helping admins to track and manage automation processes on the move, accessibility via mobile devices may increase flexibility and responsiveness.
- Proactive technology, where Tidal can acquire knowledge from historical data to optimize activities and resource allocation quickly, This could potentially be made feasible by integrating machine learning and artificial intelligence technologies.
May 02, 2023
Tidal Automation Review
Tidal Automation is a tool which is used to schedule, automate and manage things in a way is easier while functioning and working on it. Some of the business problems and scope of use are: 1. Tidal is working towards hybrid solution (i.e) where most of the applications now are converting from on-prem to Azure environments. 2. GUI is an area where it can be improved, making more user-friendly and attractive by improving its functionality as it sometimes gets little busy and time-consuming. 3. Also, whenever there a bug/issue in Tidal we are reaching out to/ raising a case with TIDAL team so they help us in identify it which may sometime delay and if its production environment it leads to loss of revenue which may eventually leads to customers trust in product.
- Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
- Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
- Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
- It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.
- It fluctuates when there are many URL's open in use which is time consuming as it delay to load while working.
- When there are more than 1 function to perform in an object/job it is not possible as it takes 1 function at a time.
- There are some things where we need to do it repeatedly for every n mins which can be try to resolve which sometime maybe irritating as there will other activities also going on.
- Sometimes, when there are more than 2-3 TWA open and if we select a job and try to cancel, it selects the jobs which are also selected in another tab of TWA to cancel which is a serious threat in production environment.
In order to guarantee that tasks are completed in the proper sequence and with the proper dependencies, Tidal Automation can automate the process of running batch jobs across many systems and applications.t is simpler to manage and optimise workload performance with the help of Tidal Automation, which may offer a single platform for controlling and monitoring workload across many platforms, including cloud and on-premise settings. Critical business operations, such financial transactions or client orders, can be managed by Tidal Automation, assuring their precise and timely processing. Software upgrades and system backups are only a couple of the tedious chores that Tidal Automation can automate, freeing up time and resources for other crucial duties. The scope of Tidal Automation use cases can vary based on the organisation and the particular business issues it is attempting to solve. Nonetheless, Tidal Automation may generally assist firms in enhancing the effectiveness, precision, and control over their task management procedures, resulting in cost savings, enhanced functionality, and better business outcomes.
- This helps to streamline workload management and reduce the risk of errors.
- Users can create workflows that incorporate conditional logic, branching, and decision points, allowing them to customize workload management to suit their specific needs.
- This makes it easier for users to manage workload across different platforms and applications, improving overall efficiency and reducing the risk of errors.
- Improvements could be made to simplify the user interface and make it more intuitive for new users.
- Improvements could be made to the documentation to make it more user-friendly and accessible.
- Improvements could be made to the customer support experience to provide more responsive and effective support to users.
March 29, 2023
Good product for SAP environments
<div>Tidal is used for automating a variety of tasks within our HCM environment. <br></div><div><ul><li>Payroll processing which occurs bi-weekly.</li><li>Distribution of data to state agencies, internal and external customers, and vendors.</li><li>Intake of data from other state agencies.<br></li><li>Automating repetitive tasks such as coordinating processing between internal systems.</li></ul>Tidal is very important to the accurate and consistent processing of our payrolls, and the transfer of data in and out of our system.<br></div>
- Management of job hierarchies
- Scheduling jobs with dependencies
- Logging job results
- Better promotion of jobs and their components.
- Better graphical depiction of jobs and their dependencies
- Dashboard for job processing statuses.
March 28, 2023
Tidalize the World!!
Score 9 out of 10
Vetted Review
Verified User
We use Tidal mainly for scheduling and running SAP and Data Warehouse jobs. It is a single pane of glass that our operators use to monitor the daily jobs. They have the runtime instructions in the acknowledgement so DW will no if they should rerun job and or if it is critical. This company has the business owners create and maintain their own jobs which is quite different than any of the other places that I have worked. They have a development/test environment and production environment and use transporter to move from one to another.
- Sends alerts for failed jobs, has several options if there is a failure
- Integrates well with adapters
- Is very user friendly and easy to use
- Has great customer support
- One of my objectives was to find commonalities in dependencies for success or failures and that is not something that can be exported. It would be nice if that could be included.
- The new version has a dashboard but it does no work yet.
- I would like to be able to access Tidal support in between contracts, as that is a good time to explore and learn more about Tidal.
Tidal Automation has been in our environment for a while now, probably since 5.x.x version days. We have leveraged the integrations of Oracle and Lawson ERPs and have been of great help in running several jobs every day on time. It helps us to have the end users run their ERP jobs without any dependency on the core team, also ensuring the security/SOX compliances.
- Tidal Automation is good in it's integration with Oracle ERP
- Tidal Automation was robust enough to perform all the workloads smoothly on SAP Integrations.
- Tidal Automation has the robust HA and DR features
- Tidal Automation has the best and simple user interface.
- Tidal Automation documentation is the best compared to other Workload Automation solutions in the market.
- SaaS based offering already on the product road map, but should be fast paced.
- Reporting for FTP jobs with granularity of pulling details of files transferred.
- Simple integration with the ITSM tools allowing a self help to run the jobs on submission of tickets.
March 16, 2023
Thoughts on Tidal Automation
Score 9 out of 10
Vetted Review
Verified User
Used for scheduling of daily, weekly, monthly and yearly batch processing scripts on Linux and Windows servers.
- Easy to use
- Stable platform
- Great support desk
- Continually enhances product
- Well designed and easy to under database structure
- Comprehensive API
- API is poorly documented
- I would like to be able to code Python, Powershell, Linux in Tidal rather than have to call a file on the server
- Agent updates must be applied manually or using third-party tools
- Limited variable functionality, no string manipulation, limited numeric manipulation